1. Who we are
Amazon Automation Network ("we", "us") provides e-commerce marketplace operations and management services. The data controller is [VERIFY: registered company name], [VERIFY: registered address].
Contact: [VERIFY: legal contact email] · [VERIFY: registered company name and address]
2. Information we collect
Information you give us: name, email, phone or WhatsApp number, company, marketplace, store URL, revenue range and details you include in forms or messages.
Information collected automatically: IP address (stored as a one-way hash), browser type, pages visited and referring pages. Analytics cookies are used only with your consent.
Client engagement data: business information and marketplace data accessed through permissions you grant, processed under your service agreement.
We never ask for and you should never send marketplace passwords, two-factor codes or banking credentials.
3. How we use information
To respond to enquiries, audit requests and call bookings.
To provide and improve our services and client portal.
To send newsletters you have subscribed to (you can unsubscribe at any time).
To meet legal, accounting and security obligations.
4. Legal bases
Consent (forms, newsletters, analytics cookies), performance of a contract (client services), legitimate interests (security, service improvement) and legal obligation, as applicable under GDPR/UK GDPR and similar laws.
5. Sharing
We share data only with service providers who help us operate (for example hosting, email delivery, analytics, scheduling), under data processing agreements. We do not sell personal information.
Current processors: [VERIFY: list hosting, email (e.g. Resend), analytics (e.g. Google Analytics), scheduling (e.g. Calendly)].
6. International transfers
Where data is transferred outside your country, we use appropriate safeguards such as Standard Contractual Clauses. [VERIFY: confirm transfer mechanisms].
7. Retention
Enquiry data: up to [VERIFY: e.g. 24 months] after last contact. Client records: for the duration of the engagement and as required by law afterwards.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing, to data portability and to withdraw consent. You may also complain to your data protection authority.
To exercise your rights, contact us using the details above. We respond within the time required by law.
9. Security
We use encryption in transit, access controls, least-privilege marketplace permissions, rate limiting and monitoring. No system is completely secure, and we will notify affected users and regulators of breaches as required by law.
10. Children
Our services are for businesses and are not directed at children under 16.
11. Changes
We will post updates on this page and change the date at the top.