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FAQ

Frequently asked questions

Can't find your answer? Ask us directly on the contact page.

General

Who owns the store?

You do. Your business owns the marketplace accounts, legal entity, bank and payout accounts, inventory, brand, trademarks and data. Amazon Automation Network provides the operating team, processes and systems that run the work.

Do you guarantee sales or profits?

No. We do not guarantee sales, profit, ROI, approvals or reinstatements. Results depend on products, pricing, competition, inventory, capital and marketplace decisions outside anyone's control. We commit to the work, the process and honest reporting.

Is this a passive income or investment program?

No. We are a service company. You hire us to operate parts of your e-commerce business. We do not take investments, pool funds or promise returns.

Can you work with existing stores?

Yes. Most of our work starts with an audit of a store that is already selling. We fix what is holding it back, then take on the operations you want handed over.

Management

How does management work?

After an audit and strategy session, we agree a written operating plan: which tasks we own, which need your approval and which targets we work toward. Your assigned team then runs those tasks on a fixed schedule and logs what was done.

What access is required?

Only user-level access that you grant from inside each marketplace (for example, Seller Central User Permissions). We never ask for your account password, two-factor codes or banking logins, and you can remove our access at any time.

Do you manage inventory?

We manage inventory planning: forecasting, reorder timing, shipment creation and stock health. Your suppliers, prep centers or 3PLs physically handle the goods, and purchases are made by your business.

Do you manage PPC?

Yes. Marketplace advertising can be part of a full management scope or a standalone service. Budgets stay under your control.

Amazon

Do you work with FBA and FBM?

Yes, and with hybrid setups that use both. We recommend a method per product based on fees, size and sales speed.

Can you help with account problems?

Yes. We review account health issues, help respond to complaints and prepare suspension appeals. Amazon makes the final decision on every case, so we never promise reinstatement.

Are you affiliated with Amazon?

No. Amazon Automation Network is an independent company. Amazon is a trademark of Amazon.com, Inc. or its affiliates.

Walmart

Can you get me approved on Walmart Marketplace?

No one can promise approval. Walmart reviews each application. We can explain the requirements and help prepare your information.

Do you manage WFS?

Yes. We handle eligibility review, inbound shipments and replenishment planning for Walmart Fulfillment Services.

TikTok Shop

Do you produce TikTok videos?

We plan content, write briefs and coordinate creators. Filming and editing are done by your team or partners we coordinate.

Can you guarantee viral results?

No. Reach is decided by the platform and audience. We make sure the shop, stock and fulfillment are ready when demand arrives.

eBay

Can you list a large catalog on eBay?

Yes. We use bulk listing workflows with consistent titles and item specifics.

Shopify

Do you build Shopify stores?

Yes. We build, rework and maintain Shopify stores and connect them to your marketplace inventory.

Temu

Should every brand sell on Temu?

No. Temu suits products that hold margin at lower price points. Our fit review checks this before you commit.

Pricing

How much does management cost?

Pricing is based on marketplaces, business model, catalog size and operational scope. After a strategy call we send a written scope with clear pricing.

Are there long-term contracts?

Contract terms are set out in your proposal. [VERIFY: confirm minimum term and notice period with the company before publishing.]

Compliance

Will you ever ask for my marketplace password?

No. We work only through user permissions you grant. Never share passwords or two-factor codes with anyone, including us.

Do you follow marketplace policies?

Yes. We do not use review manipulation, fake documents, multiple-account workarounds or any tactic that breaks marketplace rules. If a request would put your account at risk, we will say no.

Reporting

How often do clients receive reports?

Every client receives a monthly performance report and a review call. Management scopes also include a weekly task log so you can see what was done.

What is in the monthly report?

Sales, orders, margin, advertising, inventory and account health, plus what we did, what changed and what we plan next.

Free store audit

Get a free audit of your store

Tell us where your store is today and what you want it to do next. We will review it and tell you honestly whether and how we can help.

  • Listing, pricing and advertising review
  • A short list of fixes, ordered by impact
  • No passwords requested, ever
  • You keep full ownership of your accounts

Prefer to talk first?

Book a Strategy Call

Public store data only. We never ask for passwords or login codes.

Book a Call