Amazon FBM
Amazon FBM operations that keep shipping metrics on target
With Fulfilled by Merchant you control the warehouse and the shipping, and Amazon holds you to strict performance standards for it. We manage the order flow, tracking, returns and metrics so self-fulfillment stays an advantage.
- No passwords requested
- You keep full ownership
- Written scope before work starts
Free, no obligation
Get your free store audit
Focus: Amazon FBM. We review your store and send back the fixes that matter most.
The problem
Where sellers usually get stuck
Late shipments and missing tracking
FBM accounts are measured on shipping speed and valid tracking. Small slips add up.
Shipping settings that do not match reality
Handling times and templates that promise too much lead to late orders.
Returns handled inconsistently
Slow or unclear returns frustrate buyers and invite claims.
Hard to scale beyond the owner
Many FBM stores rely on one person processing orders every day.
What we do
Amazon FBM: scope of work
Every task below is logged, so you can see exactly what was done each week.
Shipping template setup
Handling times, regions and rates configured to match what your warehouse can actually do.
Order processing oversight
Daily monitoring of unshipped orders and confirmation of shipments with valid tracking.
Carrier and label coordination
Working with your warehouse or 3PL on carrier choice and label workflows.
Returns and refunds
Processing return requests and refunds within policy timelines.
Buyer communication
Answering order questions and resolving delivery issues.
Metric tracking
Late shipment, cancellation and tracking rates monitored against Amazon's targets.
Process
How the work runs
- 01
Fulfillment review
We map how orders move from Seller Central to your warehouse and out the door.
- 02
Settings correction
Templates and handling times are aligned with real capacity.
- 03
Daily workflow
A checklist covers order review, shipment confirmation and messages.
- 04
Exception handling
Delays, lost parcels and address problems are handled as they arise.
- 05
Monthly metrics report
You see shipping performance, returns and customer issues.
Deliverables
- Fulfillment workflow map
- Corrected shipping templates
- Daily order monitoring
- Returns log
- Buyer message handling
- Monthly FBM performance report
Who it is for
- Sellers with their own warehouse or 3PL
- Oversized, slow-moving or custom products that suit self-fulfillment
- Sellers running FBM alongside FBA
- Owners who want order operations off their daily schedule
Who it is not for
- Sellers without a reliable way to physically ship orders
- Accounts asking us to mark orders shipped before they are
- Dropshipping from retail stores, which Amazon's policy prohibits
Ownership: The client remains the owner of their business, marketplace account, funds and intellectual property. Amazon Automation Network provides operational management, systems and support.
Proof
Results we can document
We only publish results with a verified source and the client's permission.
Featured case study
CASE STUDY PLACEHOLDERCase study placeholder: Amazon wholesale store
Use this slot for a verified Amazon wholesale engagement. Every metric needs a source.
Monthly sales
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Starting point: [VERIFY] · Source: [VERIFY]
A client quote appears here only with the client's written permission. [VERIFY: client quote]
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Amazon · Wholesale (FBA)
FAQ
Amazon FBM questions
Do you ship orders?
No. Your warehouse, team or 3PL ships the goods. We manage the Seller Central side and coordinate the workflow.
Can I use FBM and FBA together?
Yes. Many sellers use FBM as backup stock or for items that are expensive to store in FBA. See hybrid models.
Can you help with Seller Fulfilled Prime?
We can review whether your operation is likely to meet the program requirements and help with setup if eligible.
Is dropshipping allowed?
Amazon allows dropshipping only under its specific policy, where you are the seller of record. Buying from another retailer and shipping to the customer is not allowed.
Free store audit
Hand off Amazon FBM to a dedicated team
Tell us where your store is today and what you want it to do next. We will review it and tell you honestly whether and how we can help.
- Listing, pricing and advertising review
- A short list of fixes, ordered by impact
- No passwords requested, ever
- You keep full ownership of your accounts
Prefer to talk first?
Book a Strategy Call